Terms of service

TERMS OF SERVICE

Welcome to ChillBuy. By accessing or using our website and purchasing our products, you agree to the following terms and conditions.

1. General
ChillBuy provides products and services through its online store. We reserve the right to update, modify, or discontinue any product, service, price, or website feature without prior notice.

2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate. However, minor variations in colour, appearance, packaging, or specifications may occur.

3. Orders
Placing an order constitutes an offer to purchase the selected products. We reserve the right to accept, reject, or cancel an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or verification issues.

4. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR), unless stated otherwise. Applicable payment options and charges will be shown during checkout.

5. Cash on Delivery
For Cash on Delivery orders, we may contact the customer to verify the order before processing. Orders may be cancelled if the customer cannot be reached or the order cannot be verified.

6. Shipping and Delivery
Orders are delivered according to our Shipping Policy. Delivery times are estimates and may vary depending on the delivery location, courier partner, product availability, weather, and other circumstances.

7. Cancellation
Customers may request cancellation of eligible orders according to our cancellation rules. Cancellation may not be available once an order has been fulfilled or shipped.

8. Returns and Refunds
Returns and refunds are subject to our Return and Refund Policy. Customers must follow the applicable return instructions and eligibility requirements.

9. Customer Information
Customers are responsible for providing accurate name, phone number, email address, billing information, and delivery address. ChillBuy is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

10. Website Use
Customers agree not to misuse the website, attempt unauthorized access, interfere with website functionality, or use the website for unlawful purposes.

11. Intellectual Property
All content on the ChillBuy website, including logos, text, graphics, images, designs, and other materials, may not be copied, reproduced, modified, or distributed without permission.

12. Limitation of Liability
ChillBuy will not be responsible for delays, service interruptions, or circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.

13. Changes to These Terms
We may update these Terms of Service from time to time. Any updated version will be published on this page.

14. Contact Us
For questions regarding these Terms of Service, please contact us:

Email: chillbuyindia@gmail.com
Phone: +91-7899254132